The resource post creates manual work
A useful downloadable template can attract repeated requests. Give the resource a dedicated keyword and send its link through the matching automation.

A good content calendar needs a reply plan. Turn campaign comments and service enquiries into useful conversations with messages your team prepares in advance.
For Instagram Business and Creator accounts
BUILT AROUND YOUR ENQUIRIES
Social media work creates a steady stream of questions: where to find a resource, what a service includes and how to enquire. Zorcha lets you attach a prepared response to selected content and configured keywords.
Treat automation as part of the content brief. Agree the offer, the reply and the destination before the post goes out, then review those details alongside the rest of the calendar.
For social media agencies, the first question often arrives before the full brief. Give people the details they need to continue.
A useful downloadable template can attract repeated requests. Give the resource a dedicated keyword and send its link through the matching automation.
Prepare the response alongside the caption and creative. Keep the tone recognisable without hiding the actual information someone requested.
Record the owner of each destination. When a client changes a resource or offer, review the active message and any saved variants as part of the update.
Combine the Zorcha features that fit your offer. Advanced tools and automation limits depend on your plan.
Prepare answers about your onboarding process, content production scope and published service terms. Keep custom proposals and client decisions with your team.
Use supported saved DM variants to vary an introduction. Review links and offer details across every version when the content calendar changes.
Organise templates, services and selected work on one Zorcha profile page. This gives people arriving from older posts a clearer choice of current destinations.
Use a carousel explaining your content-planning process to introduce the offer. This is an illustrative configuration to adapt and test on your account.
YOUR FIRST AUTOMATION
Set CALENDAR on the carousel about content planning. Write a short introduction to the template and link to a version that a visitor can open without requesting access.
Start FreeDescribe what the template includes and how the reader can use it.
Send people to your accessible content calendar template. Explain what they will find there and keep the destination current. An optional public reply can direct the commenter to their inbox.
A visitor interested in social media management should understand why you are messaging and what to do next.
On a reel introducing your social media service, tell people that SOCIAL is the keyword for more information. Match the request to the offer instead of using a catch-all response.
Explain the channels and type of support included, then invite a brief.
Point to your service overview and enquiry form. Describe the next action, whether it is reading the details, completing a form or asking to speak with you.
Community management still needs your judgment. Complaints, sensitive comments and questions that depend on a client’s circumstances should be reviewed by the responsible person.
A focused setup is easier to maintain as your content and availability change.
Select the post or Reel about content calendar template. Configure CALENDAR and any other exact variants you intend to support; use the same wording in your call to action.
Write your introduction and add the URL for your accessible content calendar template. If you enable an opening message or follow-check step, configure its text and the steps that follow it.
Make the automation live, then comment from another account. Check the DM, any public reply and the final destination. An old comment is not a substitute for a new test.
These example configurations keep distinct offers separate. Select the content and keywords deliberately, rather than expecting overlapping automations to choose for you.
| Setup choice | Content calendar template | Social media management |
|---|---|---|
| Example content | A carousel explaining your content-planning process | A Reel introducing your social media service |
| Keyword | CALENDAR | SOCIAL |
| Information to send | Describe what the template includes and how the reader can use it. | Explain the channels and type of support included, then invite a brief. |
| Link destination | Your accessible content calendar template | Your service overview and enquiry form |
| Before publishing | Confirm the message matches the selected offer | Check that the destination and current terms match the post |
A few clear definitions help keep the message, offer and handoff aligned.
START WITH ONE CONVERSATION
Choose content calendar template or another offer your audience already asks about. Prepare the reply, connect the right link and test your first automation.
Free plan available · Features and limits vary by plan