A listing gets “details?” with no context
Use the selected property post and a recognisable keyword to connect the request to the right brochure. Make the property name clear in the message.

Keep the property conversation moving while you’re at a viewing. Send the published details and enquiry link when someone responds to your listing content.
For Instagram Business and Creator accounts
BUILT AROUND YOUR ENQUIRIES
A property Reel can leave people with practical questions about location, layout and how to enquire. Use a configured comment or DM keyword to send the information you have prepared for that property.
Keep each listing tied to its own current information. An automated reply can share a brochure or viewing request link, while your team confirms availability, current pricing and any property-specific commitments.
For real estate agents & brokers, the first question often arrives before the full brief. Give people the details they need to continue.
Use the selected property post and a recognisable keyword to connect the request to the right brochure. Make the property name clear in the message.
Review active automations when a property changes status. Update the reply and destination rather than letting an old price or availability claim continue circulating.
Send the viewing enquiry route and explain what information to provide. Confirm the appointment through your normal process once the request is reviewed.
Use automation for the introduction, then bring your judgment to the conversation.
EVERY REPLY FROM SCRATCH
WITH A CONFIGURED AUTOMATION
Combine the Zorcha features that fit your offer. Advanced tools and automation limits depend on your plan.
Configure answers from the details you have confirmed, such as the enquiry process or brochure contents. Review the FAQ whenever listing information changes.
Organise current listings, area guides and your contact route in one profile destination. Clear labels help someone choose the right property or service.
Use supported question and message steps to gather context such as the property of interest. Treat the result as an enquiry for your team to review, not an automatic viewing confirmation.
BEYOND THE FIRST DM
Use your content, messages and links as parts of one clear enquiry journey.
Choose features available on your plan and keep a person responsible for the information you publish.
Use a reel introducing a specific property to introduce the offer. This is an illustrative configuration to adapt and test on your account.
YOUR FIRST AUTOMATION
Choose the Reel for one property and configure HOME as its keyword. Name the property in the DM and link to the current information page so a visitor can review it before contacting you.
Start FreeIdentify the property and summarise its published location, layout and enquiry process.
Send people to your current property information page. Explain what they will find there and keep the destination current. An optional public reply can direct the commenter to their inbox.
A visitor interested in viewing enquiry should understand why you are messaging and what to do next.
On a carousel showing a property’s rooms and surroundings, tell people that VIEWING is the keyword for more information. Match the request to the offer instead of using a catch-all response.
Explain how to request a viewing and what details your team needs to arrange it.
Point to your viewing request form. Describe the next action, whether it is reading the details, completing a form or asking to speak with you.
Your team confirms property status, current terms and viewing arrangements. Keep negotiation, due diligence and commitments about a property in the appropriate professional process.
A focused setup is easier to maintain as your content and availability change.
Select the post or Reel about property brochure. Configure HOME and any other exact variants you intend to support; use the same wording in your call to action.
Write your introduction and add the URL for your current property information page. If you enable an opening message or follow-check step, configure its text and the steps that follow it.
Make the automation live, then comment from another account. Check the DM, any public reply and the final destination. An old comment is not a substitute for a new test.
Connect each invitation to a supported comment, incoming DM or Story-reply trigger.
Invite people to request HOME through the interaction you configure. Share your current property information page with the context needed to use it.
Invite people to request VIEWING through the interaction you configure. Share your viewing request form with the context needed to use it.
Invite people to request GUIDE through the interaction you configure. Share your buyer preparation guide with the context needed to use it.
START WITH ONE CONVERSATION
Choose property brochure or another offer your audience already asks about. Prepare the reply, connect the right link and test your first automation.
Free plan available · Features and limits vary by plan