Explain your coaching
Tell someone who your programme is for, how you work together and how to enquire. A clear introduction gives them something useful to read before you pick up the conversation.

Stay focused on the client in front of you. Let Zorcha handle repeat Instagram enquiries, share your guides, and point interested followers to your coaching details.
For Instagram Business and Creator accounts
FROM CONTENT TO CONVERSATION
Instagram automation connects an interaction to a message you prepare. Choose a comment, incoming DM or Story-reply trigger, configure its keywords, and write the response Zorcha should send when someone matches it.
For a coach, that could mean sharing your programme overview when someone comments COACH, or sending a resource link when a follower messages GUIDE. You decide what the message says and where the conversation goes next.
Prepare the information people need before a consultation, a programme enquiry or a guide request.
Tell someone who your programme is for, how you work together and how to enquire. A clear introduction gives them something useful to read before you pick up the conversation.
Connect a guide keyword to its link. Someone asking for your training checklist gets the resource they requested, with a short explanation of how to use it.
Include a web link to your booking page or enquiry form. Let people take the next step through the tools you already use to manage your coaching business.
Keep the personal conversation. Prepare the routine introduction.
REPLYING BY HAND
WITH A CONFIGURED AUTOMATION
An example to adapt for your own coaching offer. Start with one selected Reel and test the setup before sharing the call to action.
EXAMPLE SETUP
Choose the Reel introducing your programme and configure COACH as the comment keyword. Use the same word in the caption so people know what to type.
Create your automation“Thanks for your interest! Here’s how my coaching works, what’s included and how to book an introductory call.” Add your programme or booking link.
Make the automation live and leave a fresh matching comment from another account. Check the DM, the final link destination and any optional public reply you configured.
Keep a free resource request separate from a coaching enquiry. These example setups use the same comment-to-DM approach with different keywords and destinations.
| Setup choice | Fitness coaching | Nutrition coaching |
|---|---|---|
| Example content | A Reel introducing your coaching programme | A post introducing your nutrition coaching service |
| Example keyword | COACH | NUTRITION |
| First message | Who the programme is for and how it works | What your coaching includes and how to enquire |
| Link destination | Your programme overview or consultation page | Your service page or enquiry form |
| Separate resource offer | A training-session checklist using CHECKLIST | A grocery-planning guide using GUIDE |
| Your personal follow-up | Discuss goals, experience and programme fit | Discuss individual needs and the scope of your service |
Use supported triggers and message settings to make your content easier to act on.
Invite a keyword comment on selected content. Send a reply that relates to the programme or resource in that post.
Ask visitors to DM a configured keyword. You can put that invitation in your bio; the incoming message is what triggers the response.
Configure a Story-reply automation for a coaching announcement. Match the keyword settings to the invitation you put in the Story.
Where available, configure a follow-check message before your resource message. Keep the request clear and the guide relevant to your audience.
Write your own replies and use supported Instagram username personalization. If you save DM variants, keep every version’s offer and link current.
Use tracked links to record clicks through to your guide or coaching page. A click shows interest in that destination; it does not by itself confirm a booking.
Build on your first reply with the Zorcha features available on your plan.
Prepare answers about the format, access and published terms of your coaching offer. Use AI FAQ for those recurring questions and keep individual assessments with the coach.
Organise your coaching overview, free guide and consultation route on one profile page. Give each destination a label that makes the next step clear.
Where your plan supports it, use message and question steps to guide an initial enquiry. Review the response paths before sending your audience through the flow.
READY FOR THE NEXT ENQUIRY
A useful automation needs the same care as the programme page it points to.
Give someone on your team ownership of the messages and destinations before you publish.
Test the whole journey before asking followers to use it.
Check that the caption’s keyword matches the configured trigger and that you selected the intended post or Reel.
Make the automation live and comment from another account. Check the DM and any optional public reply or opening-message steps.
Open the final link and review the resource or enquiry page as a visitor. Check that it delivers what the post promised.
START WITH ONE OFFER
Pick a programme or guide. Write the reply you wish you had ready. Connect it to the Instagram interaction that starts the conversation.
Free plan available · Features and limits vary by plan