The response loses the offer context
If a post promotes an audit, the first reply should explain that audit rather than list every agency service. Maintain continuity between the creative and message.

Carry the campaign promise into the inbox. Send the right offer details and destination when someone responds to your Instagram content.
For Instagram Business and Creator accounts
BUILT AROUND YOUR ENQUIRIES
A campaign journey does not end at the comment. Use Zorcha to connect a supported Instagram trigger to the message that explains the offer, resolves a routine question and directs the person to the next page.
Keep the scope precise: a comment on selected organic content, an incoming DM or a Story reply can start a configured automation. Do not assume every ad format behaves like an organic post or that a tracked click proves a sale.
For performance marketing agencies, the first question often arrives before the full brief. Give people the details they need to continue.
If a post promotes an audit, the first reply should explain that audit rather than list every agency service. Maintain continuity between the creative and message.
Review the live destination and every saved message variant when you update a landing page. An old variant can keep pointing people to a superseded offer.
Use tracked-link activity as a signal of interest. Confirm enquiries, purchases and attribution in the systems that record those outcomes.
Use automation for the introduction, then bring your judgment to the conversation.
EVERY REPLY FROM SCRATCH
WITH A CONFIGURED AUTOMATION
Combine the Zorcha features that fit your offer. Advanced tools and automation limits depend on your plan.
Use Zorcha’s tracked shortlinks to record clicks to the selected destination. Keep campaign parameters under review and test the final page before launch.
Prepare accurate answers about audit scope, deliverables and your enquiry process. This gives recurring questions a consistent reference without promising campaign results.
On a supporting plan, use a configured sequence to collect information before a handoff. Test the question and response paths rather than assuming every conversation will follow the same route.
Use a reel explaining the scope of your campaign audit to introduce the offer. This is an illustrative configuration to adapt and test on your account.
YOUR FIRST AUTOMATION
Set AUDIT on the selected Reel about your review process. Explain the deliverables in the DM and direct the prospect to an audit request page that asks for the details your team needs.
Start FreeDescribe what you review, what the prospect needs to provide and how to request it.
Send people to your audit request page. Explain what they will find there and keep the destination current. An optional public reply can direct the commenter to their inbox.
A visitor interested in landing-page checklist should understand why you are messaging and what to do next.
On a carousel about improving the journey after a click, tell people that CHECKLIST is the keyword for more information. Match the request to the offer instead of using a catch-all response.
Explain the checklist and send the resource promised by the post.
Point to your landing-page checklist. Describe the next action, whether it is reading the details, completing a form or asking to speak with you.
Your team evaluates account access, commercial fit and the scope of any proposed work. An automated introduction should not commit to an outcome before that review.
These example configurations keep distinct offers separate. Select the content and keywords deliberately, rather than expecting overlapping automations to choose for you.
| Setup choice | Campaign audit | Landing-page checklist |
|---|---|---|
| Example content | A Reel explaining the scope of your campaign audit | A carousel about improving the journey after a click |
| Keyword | AUDIT | CHECKLIST |
| Information to send | Describe what you review, what the prospect needs to provide and how to request it. | Explain the checklist and send the resource promised by the post. |
| Link destination | Your audit request page | Your landing-page checklist |
| Before publishing | Confirm the message matches the selected offer | Check that the destination and current terms match the post |
Connect each invitation to a supported comment, incoming DM or Story-reply trigger.
Invite people to request AUDIT through the interaction you configure. Share your audit request page with the context needed to use it.
Invite people to request CHECKLIST through the interaction you configure. Share your landing-page checklist with the context needed to use it.
Invite people to request GROWTH through the interaction you configure. Share your strategy consultation page with the context needed to use it.
START WITH ONE CONVERSATION
Choose campaign audit or another offer your audience already asks about. Prepare the reply, connect the right link and test your first automation.
Free plan available · Features and limits vary by plan