AI FAQ for programme information
Configure answers about course access, workshop format and learning prerequisites. Keep questions about personal portfolios or individual decisions outside those general FAQ answers.

Keep the lesson connected to the learning resource. Share explainers, workshop details and programme links without turning every request into a manual reply.
For Instagram Business and Creator accounts
Combine the Zorcha features that fit your offer. Advanced tools and automation limits depend on your plan.
Configure answers about course access, workshop format and learning prerequisites. Keep questions about personal portfolios or individual decisions outside those general FAQ answers.
Organise explainers, workshops and course information so visitors can distinguish free reading from a paid programme.
Review clicks to the learning destination as engagement with that resource. Avoid presenting clicks or enrolments as evidence of a learner’s financial results.
BEYOND THE FIRST DM
Use your content, messages and links as parts of one clear enquiry journey.
Choose features available on your plan and keep a person responsible for the information you publish.
Use a carousel explaining common financial terms to introduce the offer. This is an illustrative configuration to adapt and test on your account.
YOUR FIRST AUTOMATION
Use GLOSSARY on the carousel that introduces the terms. Write a short educational introduction and link to the definitions, keeping the reply focused on the topic taught by that post.
Start FreeIntroduce the glossary and explain which concepts it covers for learners.
Send people to your educational finance glossary. Explain what they will find there and keep the destination current. An optional public reply can direct the commenter to their inbox.
A visitor interested in learning workshop should understand why you are messaging and what to do next.
On a reel introducing an educational workshop, tell people that LEARN is the keyword for more information. Match the request to the offer instead of using a catch-all response.
Share the learning topics, format and prerequisites without promising financial outcomes.
Point to your workshop information page. Describe the next action, whether it is reading the details, completing a form or asking to speak with you.
Questions about an individual’s circumstances should be reviewed through the appropriate human process. Your configured educational reply should not imply a personalised recommendation or a promised result.
A focused setup is easier to maintain as your content and availability change.
Select the post or Reel about finance glossary. Configure GLOSSARY and any other exact variants you intend to support; use the same wording in your call to action.
Write your introduction and add the URL for your educational finance glossary. If you enable an opening message or follow-check step, configure its text and the steps that follow it.
Make the automation live, then comment from another account. Check the DM, any public reply and the final destination. An old comment is not a substitute for a new test.
These example configurations keep distinct offers separate. Select the content and keywords deliberately, rather than expecting overlapping automations to choose for you.
| Setup choice | Finance glossary | Learning workshop |
|---|---|---|
| Example content | A carousel explaining common financial terms | A Reel introducing an educational workshop |
| Keyword | GLOSSARY | LEARN |
| Information to send | Introduce the glossary and explain which concepts it covers for learners. | Share the learning topics, format and prerequisites without promising financial outcomes. |
| Link destination | Your educational finance glossary | Your workshop information page |
| Before publishing | Confirm the message matches the selected offer | Check that the destination and current terms match the post |
Connect each invitation to a supported comment, incoming DM or Story-reply trigger.
Invite people to request GLOSSARY through the interaction you configure. Share your educational finance glossary with the context needed to use it.
Invite people to request LEARN through the interaction you configure. Share your workshop information page with the context needed to use it.
Invite people to request COURSE through the interaction you configure. Share your course syllabus and enrolment information with the context needed to use it.
A few clear definitions help keep the message, offer and handoff aligned.
START WITH ONE CONVERSATION
Choose finance glossary or another offer your audience already asks about. Prepare the reply, connect the right link and test your first automation.
Free plan available · Features and limits vary by plan